Privacy Policy
Last updated: June 2024
1. Introduction
RouteWise ("we," "us," "our," or "Company") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.
2. Information We Collect
Personal Information You Provide:
- Name, email address, and contact information
- Account credentials and preferences
- Travel preferences and search history
- Payment information (processed securely through third-party providers)
Automatically Collected Information:
- Browser type and version
- IP address and device information
- Pages visited and time spent on our site
- Cookies and similar tracking technologies
3. How We Use Your Information
We use the information we collect to:
- • Provide, maintain, and improve our services
- • Process transactions and send related information
- • Send promotional communications (with your consent)
- • Respond to your inquiries and provide customer support
- • Analyze usage patterns and improve user experience
- • Detect and prevent fraudulent transactions
- • Comply with legal obligations
4. Information Sharing
We do not sell your personal information. We may share your information with:
- • Service providers and business partners (under strict confidentiality agreements)
- • Third-party APIs for flight, hotel, and travel data (necessary to provide services)
- • Law enforcement when required by law
- • Business associates in case of merger or acquisition
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes SSL encryption, secure authentication, and regular security audits.
6. Cookies and Tracking
We use cookies and similar technologies to enhance your experience, remember preferences, and analyze usage. You can control cookie settings through your browser. Disabling cookies may affect functionality of certain features.
7. Your Rights
Depending on your location, you may have the right to:
- • Access your personal information
- • Correct inaccurate data
- • Request deletion of your data
- • Opt-out of marketing communications
- • Data portability
To exercise these rights, contact us at support@theroutewise.com.
8. Children's Privacy
Our services are not directed to children under 13. We do not knowingly collect information from children under 13. If we learn we have collected personal information from a child under 13, we will delete such information promptly.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
10. Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact us at:
RouteWise
Email: support@theroutewise.com